vIQing is Retail IQ’s EFT Platform.
vIQing currently supports the following features:
- Visa and Mastercard.
- Secure IP connection with a high speed connection to the banking network.
- Access to a Payment Manager, which provides real-time online EFTPOS reporting, for rapid reconciliation of funds, transaction search functions and refund matching. Reports are available in PDF, CSV and XML formats.
- Can potentially support Currency Conversion at the point of sale, thus providing an additional revenue stream to the Merchant when accepting foreign credit cards.
- Rapid Response Times (typically sub 2 seconds).
- Full redundancy and support for electronic offline processing (EOV).
- Elegant and ergonomic, PINpad only solution, saving valuable counter space.
- Seamless integration to Retail Pro – eliminating mis-keying errors and enhancing customer experience at the point of sale by speeding up the payment process.
- Developed to latest banking standards (EMV/3DES).
- Consistent interface for credit card tenders in Retail Pro in multiple countries (including Australia, New Zealand, Canada, and the United States).
- Upwards compatible – runs with Retail Pro 8 and 9 series.
- Faster z-out reporting in Retail Pro as all credit cards and amounts are correctly identified.
- Support includes troubleshooting operations and possible SMS alerts for specified event occurrence.