vIQing

vIQing is Retail IQ’s EFT Platform.

vIQing currently supports the following features:

  • Visa and Mastercard.
  • Secure IP connection with a high speed connection to the banking network.
  • Access to a Payment Manager, which  provides real-time online EFTPOS reporting, for rapid reconciliation of funds, transaction search functions and refund matching. Reports are available in PDF, CSV and XML formats.
  • Can potentially support Currency Conversion at the point of sale, thus providing an additional revenue stream to the Merchant when accepting foreign credit cards.
  • Rapid Response Times (typically sub 2 seconds).
  • Full redundancy and support for electronic offline processing (EOV).
  • Elegant and ergonomic, PINpad only solution, saving valuable counter space.
  • Seamless integration to Retail Pro – eliminating mis-keying errors and enhancing customer experience at the point of sale by speeding up the payment process.
  • Developed to latest banking standards (EMV/3DES).
  • Consistent interface for credit card tenders in Retail Pro in multiple countries (including Australia, New Zealand, Canada, and the United States).
  • Upwards compatible – runs with Retail Pro 8 and 9 series.
  • Faster z-out reporting in Retail Pro as all credit cards and amounts are correctly identified.
  • Support includes troubleshooting operations and possible SMS alerts for specified event occurrence.